Digital Banking Support Specialist

City Bank & Trust Co.; Natchitoches (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

City Bank & Trust Co. is seeking an Ebanking Representative to help customers navigate digital banking platforms, assist with online account access, and resolve issues efficiently.

The ideal candidate is customer-focused, tech-savvy, and enjoys helping people. Banking experience with e-banking or digital channels is preferred, and a team-oriented attitude helps you collaborate with colleagues and support customers during peak periods.

Qualifications

• Experience in banking is preferred (esp. digital channels).
• Strong communication and problem-solving abilities are essential.
• Positive, team-oriented attitude supporting colleagues and customers.

Skills

Tech-savvy

Excellent communication

Team-oriented

Job description

City Bank & Trust Co. is seeking an Ebanking Representative to help customers navigate digital banking platforms, assist with online account access, and resolve issues efficiently.

The ideal candidate is customer-focused, tech-savvy, and enjoys helping people. Banking experience with e-banking or digital channels is preferred, and a team-oriented attitude helps you collaborate with colleagues and support customers during peak periods.