Digital Banking Relationship Consultant

US Bank; California (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels, build trust, and understand their banking needs. The role involves explaining deposit and loan products, opening accounts, and guiding clients toward digital self-service options.

The position emphasizes proactive outreach, collaboration with branch teams, and adherence to banking policies to ensure an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Experience with digital banking products and services is a plus.

Responsibilities

• Build relationships with clients through in-person, by appointment, and virtual channels.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new consumer and business accounts and process service requests.
• Promote and demonstrate digital products and self-service tools to clients.

Skills

Relationship Building

Customer Service

Digital Banking

Education

High School Diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across multiple channels, build trust, and understand their banking needs. The role involves explaining deposit and loan products, opening accounts, and guiding clients toward digital self-service options.

The position emphasizes proactive outreach, collaboration with branch teams, and adherence to banking policies to ensure an exceptional client experience.