Digital Banking Relationship Consultant

Us Bank; Albuquerque (NM); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Leave accruals

Job summary

U.S. Bank in Albuquerque is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering tailored financial guidance and services. You will educate clients on digital tools and help open accounts, while maintaining a high standard of customer care.

The role emphasizes proactive outreach, cross-selling opportunities, and collaboration with branch teams to ensure a seamless client experience.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.
• Strong interpersonal and communication skills.

Responsibilities

• builds relationships with clients across channels and provides financial guidance.
• Opens new consumer and business accounts and processes basic transactions.
• Educates clients on digital products and self-service tools.
• Partners with branch teams to deliver exceptional service.

Skills

Relationship building

Client communication

Sales and cross-sell

Digital banking literacy

Customer service

Education

High School Diploma or equivalent

Job description

U.S. Bank in Albuquerque is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, offering tailored financial guidance and services. You will educate clients on digital tools and help open accounts, while maintaining a high standard of customer care.

The role emphasizes proactive outreach, cross-selling opportunities, and collaboration with branch teams to ensure a seamless client experience.