Client Relationship & Digital Banking Consultant

U.S. Bank; Wheeling (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build strong relationships with customers through in-person, by-appointment, and virtual interactions.

The role focuses on understanding banking needs, presenting deposit and loan solutions, and guiding clients through digital channels while maintaining a high level of service. The position requires engaging with clients, educating them on digital products, and opening new accounts while collaborating with branch teams to deliver the best

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients across multiple channels to provide guidance and solutions.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital banking products and self-service options.
• Collaborate with branch teammates to serve clients with accuracy and efficiency.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build strong relationships with customers through in-person, by-appointment, and virtual interactions.

The role focuses on understanding banking needs, presenting deposit and loan solutions, and guiding clients through digital channels while maintaining a high level of service. The position requires engaging with clients, educating them on digital products, and opening new accounts while collaborating with branch teams to deliver the best