Digital Banking Relationship Advisor

U.S. Bank; Selma (AL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across multiple channels, including in-person, by appointment, and virtual visits.

You will assess client needs, educate on deposit and loan products, and recommend tailored solutions while maintaining regulatory and policy standards. The role involves opening accounts, processing requests, and educating clients on self-service digital tools.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of retail banking experience or equivalent training.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual channels.
• Open consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients with accuracy and efficiency.
• Adhere to NMLS registration and complete background/credit checks.

Skills

Relationship building

Client engagement

Communication skills

Digital product knowledge

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across multiple channels, including in-person, by appointment, and virtual visits.

You will assess client needs, educate on deposit and loan products, and recommend tailored solutions while maintaining regulatory and policy standards. The role involves opening accounts, processing requests, and educating clients on self-service digital tools.