Digital Banking Relationship Advisor

U.S. Bank; Lynden (WA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Parental leave

Sick leave

Adoption assistance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, educate clients on deposit and loan products, and recommend solutions with a digital-first approach.

The role emphasizes proactive outreach, collaboration with branch teams, and accurate processing of accounts, credit applications, and service requests in a fast-paced banking environment.

Qualifications

• Proven ability to build and foster relationships with clients
• Excellent communication and interpersonal skills
• Knowledge of consumer and business banking products and services

Responsibilities

• Build relationships with customers via in-person, appointment, and virtual channels
• Open new consumer and business accounts and process service requests
• Educate clients on digital products and self-service tools
• Maintain knowledge of bank policies and support systems and deliver accurate service

Skills

Relationship building

Communication

Digital banking products

Customer service

Cross-channel service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, educate clients on deposit and loan products, and recommend solutions with a digital-first approach.

The role emphasizes proactive outreach, collaboration with branch teams, and accurate processing of accounts, credit applications, and service requests in a fast-paced banking environment.