Digital Banking Client Relationship Advisor

Us Bank; Pine City (MN); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer-funded retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Career growth opportunities

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment-based, and virtual channels.

The role focuses on assessing banking needs, educating clients on products, and opening new accounts while delivering a digital-first client experience. The position requires strong relationship-building and customer service skills, plus familiarity with digital banking tools.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or a combination of experience and training.
• NMLS registration may be required under applicable regulations.

Responsibilities

• Engage clients through in-person, by appointment, and virtual channels to assess needs and provide banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet financial goals.
• Build proactive client relationships through outreach and collaboration with branch teams.
• Adhere to bank policies, procedures, and regulatory requirements.

Skills

Relationship building

Customer service

Communication

Digital banking

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment-based, and virtual channels.

The role focuses on assessing banking needs, educating clients on products, and opening new accounts while delivering a digital-first client experience. The position requires strong relationship-building and customer service skills, plus familiarity with digital banking tools.