Digital Banking Relationship Advisor II

Us Bank; Castro Valley (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) Retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients through deposit and loan products while promoting digital tools for a convenient experience.

Role emphasizes proactive outreach, strong customer service, and knowledge of branch policies. NMLS registration is required under SAFEs Act and Regulation Z.

Qualifications

• High school diploma or equivalent required.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engage and communicate with clients to identify needs and provide banking solutions.
• Open new consumer and business accounts and complete service requests.
• Educate clients on digital products and self-service technologies to meet needs.

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients through deposit and loan products while promoting digital tools for a convenient experience.

Role emphasizes proactive outreach, strong customer service, and knowledge of branch policies. NMLS registration is required under SAFEs Act and Regulation Z.