Digital Banking Relationship Advisor

U.S. Bank; Duluth (MN); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Client Relationship Consultant to nurture client relationships across in-person, appointment, and virtual channels, offering tailored banking solutions and education on digital tools.

Responsibilities include opening consumer and business accounts, processing service requests, and proactively advising on products to meet customers' financial goals. A strong focus on trust and personalized service is essential.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Strong ability to build and foster client relationships and trust.

Responsibilities

• Builds and maintains relationships with clients across in-person, appointment, and virtual channels.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on deposits, loans, and digital self-service products; promotes solutions that meet client goals.

Skills

Relationship building

Customer engagement

Digital banking knowledge

Sales campaigns

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to nurture client relationships across in-person, appointment, and virtual channels, offering tailored banking solutions and education on digital tools.

Responsibilities include opening consumer and business accounts, processing service requests, and proactively advising on products to meet customers' financial goals. A strong focus on trust and personalized service is essential.