Client Relationship Advisor — Digital Banking Solutions

U.S. Bank; Town of Green Valley (WI); On-site; USD 62,856,000 - 77,000,000; Full time

Benefits offered by this job

Healthcare

401(k) retirement plan

Paid vacation

Sick leave

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across in-person, by appointment, and virtual channels.

You will assess banking needs, educate clients on deposit and loan products, and recommend solutions with a digital-first mindset. The role emphasizes proactive outreach, collaboration with branch teams, account opening, and processing service requests while maintaining accuracy and operational excellence.

Qualifications

• Proven ability to build client relationships through proactive outreach.
• Excellent communication and interpersonal skills.
• Knowledge of retail banking policies and services.
• Experience with digital banking products.
• Ability to identify customer needs and propose solutions.

Responsibilities

• Build relationships with clients via multiple channels.
• Open new accounts and process service requests.
• Educate clients on digital products and self-service tools.
• Collaborate with branch team to serve clients.
• Accurate processing of customer information and credit applications.

Skills

Relationship building

Client engagement

Communication skills

Sales experience

Digital products knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across in-person, by appointment, and virtual channels.

You will assess banking needs, educate clients on deposit and loan products, and recommend solutions with a digital-first mindset. The role emphasizes proactive outreach, collaboration with branch teams, account opening, and processing service requests while maintaining accuracy and operational excellence.