Digital Banking & Payments Growth Associate

FirstLight Federal Credit Union; El Paso (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

FirstLight Federal Credit Union in El Paso, TX is seeking an Entry-level Admin Clerk to serve as a key liaison between members and internal stakeholders. You will support Online Banking, Mobile Banking, and digital payment services, helping drive adoption and satisfaction.

Responsibilities include delivering courteous member service, assisting with product training within six months, and maintaining knowledge of card services and digital platforms to promote service offerings.

Qualifications

• High school diploma or equivalent.
• Complete Credit Union Products & Services Training within six (6) months of appointment.
• One (1) year of customer service experience preferably in a financial institution, call-center, or member facing environment.

Skills

Customer service

Education

High school diploma or equivalent

Job description

FirstLight Federal Credit Union in El Paso, TX is seeking an Entry-level Admin Clerk to serve as a key liaison between members and internal stakeholders. You will support Online Banking, Mobile Banking, and digital payment services, helping drive adoption and satisfaction.

Responsibilities include delivering courteous member service, assisting with product training within six months, and maintaining knowledge of card services and digital platforms to promote service offerings.