Digital Banking Operations Specialist I

Nicolet National Bank; Muscatine (IA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

401(k) with a company match

PTO & 11 1/2 Paid Holidays

Job summary

Nicolet National Bank in Muscatine, IA is seeking a Business Digital Banking Specialist I to provide operational support for deposit application systems, including Business Online Banking, data entry, and issue research to keep product and account data accurate on core processing systems.

You will review daily reports, assist internal customers, propose process improvements, and ensure compliance with applicable laws.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of digital banking experience.
• At least 1 year of administrative experience.
• Strong communication and collaboration skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills.
• Knowledge of treasury management products and services.

Responsibilities

• Provide operational support and troubleshooting to internal customers in deposit system applications including maintaining accurate product, service, and account data on core processing systems.
• Process and provide operational support for daily electronic transactions and products including Business Online Banking and any ancillary services.
• Provide necessary reporting to bank management.
• Review daily reports to identify and correct possible errors or omission issues.
• Identify and suggest process improvements for daily tasks and department functions.
• Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations.
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, etc.
• Performs all other duties as assigned.

Skills

Digital banking experience

Administrative experience

Communication skills

Attention to detail

Time management

Organizational skills

Education

High School diploma or equivalent

Tools

PC

Phone system

Office equipment

Job description

Nicolet National Bank in Muscatine, IA is seeking a Business Digital Banking Specialist I to provide operational support for deposit application systems, including Business Online Banking, data entry, and issue research to keep product and account data accurate on core processing systems.

You will review daily reports, assist internal customers, propose process improvements, and ensure compliance with applicable laws.