Bank Operations & Deposit Product Specialist

Iowa State Bank; Orange City (IA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Paid Time Off

Volunteer Time Off

Parental Leave

Employer Paid Group Term LifeInsurance

Employer Paid Long Term Disability

401K with Company Match

Job summary

Iowa State Bank in Orange City, IA seeks an Operations Specialist to provide operational and administrative support, ensuring accurate processing of daily transactions, reconciliations, and reporting while delivering exceptional service to customers and employees.

You will help manage deposit operations, product support, and system improvements, collaborate with multiple teams, and maintain documentation, training, and compliance duties as the bank evolves.

Qualifications

• Responsible for accurate and efficient operational activities including daily processing, maintenance activity, core banking system activity, wire transfers, ACH, and daily and periodic reporting.
• Maintain a strong working knowledge of EFT, online and mobile banking, accounts payable, and other operational systems.
• Perform ACH processing, file transmission, returns, and other processing responsibilities.
• Conduct daily cash letter processing, including incoming cash letter returns and reconciliation.
• Process daily work from tellers, merchants, customers, and other departments accurately and in a timely manner.
• Complete accurate and timely end-of-day reporting and reconciliation responsibilities.
• Assist with correspondent banking activities as assigned.
• Research, identify, and assist in resolving operational discrepancies, exceptions, and concerns.

Responsibilities

• Support the administration and ongoing maintenance of deposit products, services, procedures, and related systems.
• Develop a strong understanding of the Bank’s deposit products and serve as a resource and product expert for employees regarding product features, operational requirements, processes, and system capabilities.
• Assist with the development, implementation, testing, and ongoing evaluation of new or enhanced deposit products and services.
• Partner with retail, lending, technology, compliance, marketing, and other areas of the Bank to support successful product implementation and ongoing administration.
• Identify opportunities to improve existing products, services, workflows, and customer or employee experiences.
• Assist with product and system conversions, upgrades, testing, documentation, communication, and employee training as assigned.

Skills

Operational processing

Data reconciliation

ACH processing

Banking systems

Job description

Iowa State Bank in Orange City, IA seeks an Operations Specialist to provide operational and administrative support, ensuring accurate processing of daily transactions, reconciliations, and reporting while delivering exceptional service to customers and employees.

You will help manage deposit operations, product support, and system improvements, collaborate with multiple teams, and maintain documentation, training, and compliance duties as the bank evolves.