Digital Banking Specialist I — Online Banking & Ops

Nicoletnationalbank; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

PTO and 11 1/2 paid holidays

Job summary

Nicolet National Bank is seeking a Business Digital Banking Specialist I to provide operational support for deposit applications, including Business Online Banking, and related services. You will help maintain data accuracy on core processing systems and assist customers and internal teams.

You will generate reports for management, review daily outputs for errors, and suggest efficiency improvements. A strong focus on accuracy, communication, and compliance with laws and bank policies is

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 year of digital banking experience.
• Minimum of 1 year of administrative experience.
• PC, phone system, general office equipment.
• Effective communication and collaboration skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills.
• Knowledge of treasury management products and services.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Ability to represent the bank in a professional and positive manner.
• Uphold the bank’s philosophy and policies by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of the bank.
• Ability to maintain regular and reliable attendance
• 401(k) with a company match
• PTO & 11 1/2 Paid Holidays

Responsibilities

• Provide operational support and troubleshoot deposit system apps, keeping data accurate on core systems.
• Process and support daily electronic transactions and Business Online Banking.
• Provide reporting to bank management.
• Review daily reports to identify errors.
• Suggest process improvements for daily tasks.
• Maintain controls to ensure compliance with laws and bank policies.
• Promote diversity and inclusion in the workplace.
• Perform other duties as assigned.

Skills

Effective communication

Attention to detail

Time management

Organizational skills

Team collaboration

Professional demeanor

Compliance mindset

Education

High School diploma or equivalent

Tools

PC

Phone system

General office equipment

Job description

Nicolet National Bank is seeking a Business Digital Banking Specialist I to provide operational support for deposit applications, including Business Online Banking, and related services. You will help maintain data accuracy on core processing systems and assist customers and internal teams.

You will generate reports for management, review daily outputs for errors, and suggest efficiency improvements. A strong focus on accuracy, communication, and compliance with laws and bank policies is