Digital Banking Client Relationship Advisor

U.S. Bank; Castle Rock (CO); On-site; USD 66,597,000 - 81,389,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance (short/long-term)

Parental leave

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, by appointment, and virtual channels, providing guidance on deposits, loans, and digital services while building lasting client relationships.

The role emphasizes proactive outreach, understanding customers’ needs, and promoting digital-first banking solutions, with emphasis on accuracy and customer service across channels.

Qualifications

• High school diploma or equivalent
• Typically 3–4 years of job-related, retail banking experience or a combination of experience and commensurate training

Responsibilities

• Build relationships with clients and assess banking needs
• Open consumer and business accounts and process service requests
• Educate clients on digital products and self-service options
• Collaborate with branch team to serve clients

Skills

Relationship building

Client communication

Digital banking

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, by appointment, and virtual channels, providing guidance on deposits, loans, and digital services while building lasting client relationships.

The role emphasizes proactive outreach, understanding customers’ needs, and promoting digital-first banking solutions, with emphasis on accuracy and customer service across channels.