Client Relationship Advisor - Banking & Digital Services

U.S. Bank; Prairie Village (KS); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Holiday opportunities

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build relationships with customers through in-person, by-appointment, and virtual channels, delivering trusted banking counsel in a digital-first environment.

You will open consumer and business accounts, process service requests and credit applications, educate clients on banking products, and collaborate with branch teams while ensuring NMLS registration and background checks.

Qualifications

• High school diploma or equivalent.
• 3–4 years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate with clients to assess banking needs and provide appropriate solutions.
• Open new consumer and business accounts; process service requests and credit applications.
• Educate clients on deposits, loans, and digital banking products; promote self-service channels.

Skills

Relationship building

Customer service

Digital first mindset

Communication

Prospecting/follow-up

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank is seeking a Client Relationship Consultant to build relationships with customers through in-person, by-appointment, and virtual channels, delivering trusted banking counsel in a digital-first environment.

You will open consumer and business accounts, process service requests and credit applications, educate clients on banking products, and collaborate with branch teams while ensuring NMLS registration and background checks.