Digital Auto Sales Manager – Lead Online-to-Showroom

Diehl CDJR of Robinson; McKees Rocks (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based earnings

Strong internet lead volume

Extensive vehicle inventory

Digital marketing support

Medical, dental, and vision insurance

401(k) retirement options

Paid time off

Employee vehicle purchase discounts

Professional training and development

Career advancement opportunities

Supportive management team

Fast-paced, professional automotive销售

Job summary

Diehl CDJR of Robinson is seeking an experienced Internet Sales Manager to lead our online-to-showroom strategy in the Greater Pittsburgh area. You will manage internet sales processes, supervise the sales team, and optimize lead engagement with Tekion CRM and other dealership systems.

This role emphasizes speed-to-lead, consistent follow-up, KPI tracking, and turning online inquiries into appointments and sales.

Qualifications

• Experience in automotive internet lead management.
• Experience with Tekion CRM.
• Understanding of dealership CRM processes and lead follow-up.
• Knowledge of automotive digital retailing and online vehicle shopping.
• Strong leadership and team development skills.
• Excellent written and verbal communication.
• Strong phone, email, and text communication skills.
• Proven ability to convert internet inquiries into dealership appointments.
• Understanding of automotive sales KPIs and conversion metrics.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced dealership environment.
• Self-motivated, competitive, and accountable for results.
• Ability to coach, motivate, and develop a high-performing sales team.
• Strong commitment to customer satisfaction and the overall dealership experience.

Responsibilities

• Maximize internet sales opportunities with Sales Managers.
• Develop strategies to improve lead response times and engagement.
• Monitor internet sales KPIs and dealership lead performance.
• Identify lost opportunities and re-engage customers.
• Maintain consistent phone, email, text, and CRM follow-up.
• Improve digital retail and online-to-showroom processes.
• Coach and motivate team to improve appointments and closings.
• Maintain high customer satisfaction throughout vehicle purchase.
• Identify opportunities to increase sales volume and market share.
• Help create an efficient, accountable internet sales operation.

Skills

Automotive sales

Lead management

CRM processes

Communication

Team leadership

Lead conversion

Tools

Tekion CRM

Job description

Diehl CDJR of Robinson is seeking an experienced Internet Sales Manager to lead our online-to-showroom strategy in the Greater Pittsburgh area. You will manage internet sales processes, supervise the sales team, and optimize lead engagement with Tekion CRM and other dealership systems.

This role emphasizes speed-to-lead, consistent follow-up, KPI tracking, and turning online inquiries into appointments and sales.