Digital Automotive Sales Manager – Lead Internet & CRM

Diehl Automotive Group; McKees Rocks (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based earnings

Healthcare coverage (medical, dental,.

Vision insurance

401(k) retirement options

Paid time off

Employee vehicle purchase and service

Professional training and development

Career advancement opportunities

Supportive management team

Fast-paced automotive sales env

Job summary

Diehl Automotive Group is seeking an experienced Automotive Internet Sales Manager to drive internet sales performance across our Pittsburgh-area dealerships. You will lead a high-performing team, optimize Tekion CRM processes, and maximize opportunities from online inquiries to scheduled showroom visits.

Role requires strong leadership, proven track record in automotive internet sales, and a focus on speed-to-lead, follow-up discipline, and customer experience.

Qualifications

• Experience in automotive internet sales or dealership management.
• Experience with automotive internet lead management.
• Strong understanding of dealership CRM processes and lead follow-up.
• Knowledge of automotive digital retailing and online vehicle shopping.

Responsibilities

• Collaborate with Sales Managers to maximize internet sales opportunities.
• Develop strategies to improve lead response times and customer engagement.
• Monitor internet sales KPIs and dealership lead performance.
• Identify missed opportunities and re-engage customers.
• Maintain consistent phone, email, text, and CRM follow-up.
• Improve digital retail and online-to-showroom processes.
• Coach and motivate team to improve appointments and closings.
• Ensure high customer satisfaction throughout the vehicle shopping process.
• Identify opportunities to increase sales volume and market share.
• Create an efficient, accountable, high-performing internet sales operation.

Skills

Automotive sales

Internet sales

CRM processes

Lead follow-up

Team leadership

Communication skills

Appointment setting

KPIs/metrics

Coaching

Tools

Tekion CRM

Job description

Diehl Automotive Group is seeking an experienced Automotive Internet Sales Manager to drive internet sales performance across our Pittsburgh-area dealerships. You will lead a high-performing team, optimize Tekion CRM processes, and maximize opportunities from online inquiries to scheduled showroom visits.

Role requires strong leadership, proven track record in automotive internet sales, and a focus on speed-to-lead, follow-up discipline, and customer experience.