Internet Auto Sales Manager | Performance-Based Earnings

Diehl CDJR of Moon; Coraopolis (Allegheny County); Presencial; USD 60.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Performance-based earnings

Medical insurance

Dental insurance

Vision insurance

401(k) retirement options

Paid time off

Vehicle discounts

Professional training & development

Career advancement opportunities

Supportive management

Descripción de la vacante

Diehl of Robinson and Diehl of Moon are seeking an experienced Internet Sales Manager to lead online auto sales, manage digital leads, and turn online shoppers into appointments, showroom visits, and vehicle sales.

The ideal candidate has automotive sales or BDC leadership experience, strong CRM skills with Tekion, and a proven ability to convert internet inquiries into dealership appointments and sales across the Greater Pittsburgh area.

Formación

• Previous automotive sales, internet sales, BDC, or dealership management experience.
• Experience with automotive internet lead management.
• Experience using Tekion CRM.

Responsabilidades

• Manage and oversee incoming internet sales leads from dealership websites, third-party providers, digital advertising, vehicle listing sites, and other online sources
• Ensure immediate, professional, and consistent follow-up with every customer inquiry
• Increase lead-to-appointment, appointment-to-show, and show-to-sale conversion rates
• Drive appointment setting and increase showroom traffic from digital leads
• Monitor daily internet lead activity and ensure every sales opportunity receives proper follow-up
• Hold team members accountable for lead response times, follow-up activity, appointments, and sales performance
• Maintain accurate and complete customer records within the CRM
• Work closely with Sales Managers and Sales Consultants to maximize internet sales opportunities
• Develop and implement strategies to improve lead response times and customer engagement
• Monitor and analyze internet sales KPIs and dealership lead performance
• Identify lost or overlooked sales opportunities and develop strategies to re-engage customers
• Maintain consistent phone, email, text, and CRM follow-up
• Help improve digital retail and online-to-showroom processes
• Coach and motivate team members to improve appointment and closing performance
• Maintain a high level of customer satisfaction throughout the vehicle shopping and purchasing process
• Identify opportunities to increase sales volume and dealership market share
• Help create an efficient, accountable, and high-performing internet sales operation

Conocimientos

Automotive sales

Internet lead management

CRM management

Lead follow-up

Team leadership

Communication

KPI tracking

Closing deals

Digital marketing

Herramientas

Tekion CRM

Descripción del empleo

Diehl of Robinson and Diehl of Moon are seeking an experienced Internet Sales Manager to lead online auto sales, manage digital leads, and turn online shoppers into appointments, showroom visits, and vehicle sales.

The ideal candidate has automotive sales or BDC leadership experience, strong CRM skills with Tekion, and a proven ability to convert internet inquiries into dealership appointments and sales across the Greater Pittsburgh area.