NOW HIRING: INTERNET SALES MANAGER

Diehl CDJR of Robinson; McKees Rocks (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based earnings

Strong internet lead volume

Extensive vehicle inventory

Digital marketing support

Medical, dental, and vision insurance

401(k) retirement options

Paid time off

Employee vehicle purchase discounts

Professional training and development

Career advancement opportunities

Supportive management team

Fast-paced, professional automotive销售

Job summary

Diehl CDJR of Robinson is seeking an experienced Internet Sales Manager to lead our online-to-showroom strategy in the Greater Pittsburgh area. You will manage internet sales processes, supervise the sales team, and optimize lead engagement with Tekion CRM and other dealership systems.

This role emphasizes speed-to-lead, consistent follow-up, KPI tracking, and turning online inquiries into appointments and sales.

Qualifications

• Experience in automotive internet lead management.
• Experience with Tekion CRM.
• Understanding of dealership CRM processes and lead follow-up.
• Knowledge of automotive digital retailing and online vehicle shopping.
• Strong leadership and team development skills.
• Excellent written and verbal communication.
• Strong phone, email, and text communication skills.
• Proven ability to convert internet inquiries into dealership appointments.
• Understanding of automotive sales KPIs and conversion metrics.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced dealership environment.
• Self-motivated, competitive, and accountable for results.
• Ability to coach, motivate, and develop a high-performing sales team.
• Strong commitment to customer satisfaction and the overall dealership experience.

Responsibilities

• Maximize internet sales opportunities with Sales Managers.
• Develop strategies to improve lead response times and engagement.
• Monitor internet sales KPIs and dealership lead performance.
• Identify lost opportunities and re-engage customers.
• Maintain consistent phone, email, text, and CRM follow-up.
• Improve digital retail and online-to-showroom processes.
• Coach and motivate team to improve appointments and closings.
• Maintain high customer satisfaction throughout vehicle purchase.
• Identify opportunities to increase sales volume and market share.
• Help create an efficient, accountable internet sales operation.

Skills

Automotive sales

Lead management

CRM processes

Communication

Team leadership

Lead conversion

Tools

Tekion CRM

Job description

• Work closely with Sales Managers and Sales Consultants to maximize internet sales opportunities

• Develop and implement strategies to improve lead response times and customer engagement

• Monitor and analyze internet sales KPIs and dealership lead performance

• Identify lost or overlooked sales opportunities and develop strategies to re-engage customers

• Maintain consistent phone, email, text, and CRM follow-up

• Help improve digital retail and online-to-showroom processes

• Coach and motivate team members to improve appointment and closing performance

• Maintain a high level of customer satisfaction throughout the vehicle shopping and purchasing process

• Identify opportunities to increase sales volume and dealership market share

• Help create an efficient, accountable, and high-performing internet sales operation

Qualifications

The ideal candidate will have:

• Previous automotive sales, internet sales, BDC, or dealership management experience

• Experience with automotive internet lead management

• Experience using Tekion CRM

• Strong understanding of dealership CRM processes and lead follow-up

• Knowledge of automotive digital retailing and online vehicle shopping

• Strong leadership and team-development skills

• Excellent written and verbal communication abilities

• Strong phone, email, and text communication skills

• Proven ability to convert internet inquiries into dealership appointments

• Understanding of automotive sales KPIs and conversion metrics

• Strong organizational and time-management skills

• Ability to manage multiple priorities in a fast-paced dealership environment

• Self-motivated, competitive, and accountable for results

• Ability to coach, motivate, and develop a high-performing sales team

• Strong commitment to customer satisfaction and the overall dealership experience

Previous experience as an Internet Sales Manager, Automotive BDC Manager, BDC Director, Automotive Sales Manager, Digital Sales Manager, Internet Sales Consultant, Automotive Sales Consultant, Internet Lead Manager, CRM Manager, or Automotive Business Development Manager is highly desirable.

What We Offer

Diehl Automotive provides the resources, inventory, technology, and management support necessary for successful automotive professionals to grow their careers.

We offer:

• Competitive compensation

• Performance-based earning opportunities

• Strong internet lead volume

• Established dealership operations

• Extensive new and pre-owned vehicle inventory

• Digital marketing and internet lead support

• Medical, dental, and vision insurance

• 401(k) retirement options

• Paid time off

• Employee vehicle purchase and service discounts

• Professional training and development

• Career advancement opportunities within Diehl Automotive

• Supportive management team focused on growth and performance

• Fast-paced, professional automotive sales environment

Automotive Internet Sales Manager Jobs in Robinson Township & Moon Township, PA

This position is an excellent opportunity for automotive sales professionals throughout the Greater Pittsburgh and Western Pennsylvania area.

Diehl of Robinson is conveniently located for candidates from Robinson Township, North Fayette, Imperial, Oakdale, McKees Rocks, Kennedy Township, Carnegie, Crafton, Coraopolis, Pittsburgh, and surrounding Allegheny County communities.

Diehl of Moon is conveniently located for candidates from Moon Township, Coraopolis, Sewickley, Hopewell, Aliquippa, Imperial, North Fayette, Robinson Township, Beaver County, Pittsburgh International Airport, and the western Pittsburgh area.

Candidates searching for Internet Sales Manager jobs in Pittsburgh PA, Automotive BDC Manager jobs, Dealership BDC Manager positions, Automotive Internet Sales jobs, Digital Sales Manager jobs, Automotive Sales Manager jobs, Tekion CRM jobs, Car Dealership Sales Manager jobs, Internet Lead Manager positions, or automotive dealership careers in Western Pennsylvania are encouraged to apply.

Ready to Take Your Automotive Sales Career to the Next Level?

If you're an energetic automotive professional who understands the importance of speed-to-lead, consistent follow-up, CRM accountability, appointment setting, conversion rates, digital retailing, and customer experience, we want to hear from you.

Bring your leadership skills, automotive sales experience, competitive drive, and ability to turn online opportunities into vehicle sales to Diehl of Robinson and Diehl of Moon.

Diehl Automotive is an Equal Opportunity Employer.