Digital Accessibility and Change Management Specialist

Employment Opportunities : University of Dayton, Ohio; Dayton (OH); In loco; USD 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

University of Dayton seeks a Digital Accessibility & Change Management Specialist to coordinate campus-wide accessibility efforts across websites, documents, and multimedia. You will develop change management activities, train stakeholders, and guide adoption of technology changes with a focus on readiness and communications.

Reporting to the Director of Service Management and Community Engagement, the role also supports UDit's service management and engagement initiatives and helps establish

Competenze

• Bachelor’s degree or equivalent experience.
• Strong written and verbal communication translating technical concepts to audiences.
• Experience supporting organizational change, stakeholder engagement, and training.

Mansioni

• Coordinate campus-wide digital accessibility efforts (websites, documents, multimedia).
• Provide trainings and guidance on accessibility and change management practices.
• Support service management and community engagement under the Director of Service Management and Community Engagement.
• Develop and coordinate change management activities and communications for technology changes.
• Help establish consistent internal documentation practices across UD’s initiatives.

Conoscenze

Communication

Change management

WCAG knowledge

Training delivery

Collaboration

Organization

Formazione

Bachelor’s degree or equivalent experience

Strumenti

CMS

ITIL Foundations

Prosci certification

Descrizione del lavoro

Position Summary:

Drive meaningful change. Create accessible digital experiences. The Digital Accessibility & Change Management Specialist serves as the University’s Digital Accessibility Coordinator, providing campus-wide coordination, training and guidance to support accessible websites, digital documents, multimedia and other digital content. The position also supports UDit’s service management and community engagement efforts under the direction of the Director of Service Management and Community Engagement. The position develops and coordinates change management activities and communications that help the University community understand, prepare for and adopt technology changes, with a focus on stakeholder engagement, readiness and adoption across UDit initiatives, services and technology changes. In addition, this position supports technology training and helps establish consistent internal documentation practices.

Minimum Qualifications:

• Bachelor’s degree or three years of relevant experience
• Strong written and verbal communication skills, including the ability to translate technical or complex information into clear, audience-focused communications
• Experience supporting organizational change, stakeholder engagement, communications, training or technology adoption
• Strong knowledge of digital accessibility standards and accessible content practices, including Web Content Accessibility Guidelines (WCAG)
• Experience supporting digital accessibility across websites, documents, multimedia or other digital content
• Ability to develop and deliver training, presentations and supporting resources
• Strong organizational skills, with the ability to manage multiple priorities and adjust as needs change
• Strong attention to detail
• Ability to collaborate effectively with technical teams, project teams, leadership and campus partners

Preferred Qualifications:

• Bachelor’s degree in Communications, English, Journalism, Marketing, Organizational Communication, Management Information Systems, or a related field
• Experience supporting organizational change or change management initiatives
• Experience working with a content management system (CMS)
• Experience developing communication and change management plans
• Experience developing and delivering technology training
• Experience working with enterprise technology platforms
• Previous higher education work experience
• ITIL Foundations certification and demonstrated practical application
• Change management training or certification, such as Prosci, or demonstrated practical experience with change management methodologies
• Knowledge of and sensitivity to a Catholic Marianist work environment

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans’ Readjustment Assistance Act of 1973.