Digital Accessibility and Change Management Specialist

Expedient Technology Solutions; Dayton (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

University seeks a Digital Accessibility and Change Management Specialist to coordinate accessibility initiatives, train staff and guide adoption of technology changes across campus. This role reports to the Director of Service Management and Community Engagement and supports documentation and service management activities.

Qualified candidates will have a bachelor’s degree or 3 years of relevant experience, strong communication skills, WCAG knowledge, and experience in change management and

Qualifications

• Bachelor’s degree or three years of relevant experience.
• Strong written and verbal communication, translating technical info clearly.
• Experience supporting change, stakeholder engagement, communications or adoption.
• Strong knowledge of digital accessibility standards and WCAG.
• Experience with digital accessibility across websites, docs, multimedia.
• Ability to deliver training and supporting resources.
• Strong organizational skills and detail orientation.
• Ability to collaborate with technical teams and leadership.

Responsibilities

• Coordinate campus-wide digital accessibility initiatives and guidance.
• Develop and coordinate change management activities and communications.
• Provide technology training and establish documentation practices.
• Engage stakeholders across UDit initiatives and services.

Skills

Strong written & verbal communication

Stakeholder engagement

Change management experience

Training delivery

Collaboration with technical teams

Digital accessibility knowledge

WCAG knowledge

Content-focused communication

Organizational skills

Education

Bachelor’s degree or 3 years relevant experience

Tools

CMS

Job description

Digital Accessibility and Change Management Specialist

The Digital Accessibility & Change Management Specialist serves as the University’s Digital Accessibility Coordinator, providing campus-wide coordination, training and guidance to support accessible websites, digital documents, multimedia and other digital content.

The position also supports UDit’s service management and community engagement efforts under the direction of the Director of Service Management and Community Engagement. The position develops and coordinates change management activities and communications that help the University community understand, prepare for and adopt technology changes, with a focus on stakeholder engagement, readiness and adoption across UDit initiatives, services and technology changes.

In addition, this position supports technology training and helps establish consistent internal documentation practices.

Minimum Qualifications:

• Bachelor’s degree or three years of relevant experience
• Strong written and verbal communication skills, including the ability to translate technical or complex information into clear, audience-focused communications
• Experience supporting organizational change, stakeholder engagement, communications, training or technology adoption
• Strong knowledge of digital accessibility standards and accessible content practices, including Web Content Accessibility Guidelines (WCAG)
• Experience supporting digital accessibility across websites, documents, multimedia or other digital content
• Ability to develop and deliver training, presentations and supporting resources
• Strong organizational skills, with the ability to manage multiple priorities and adjust as needs change
• Strong attention to detail
• Ability to collaborate effectively with technical teams, project teams, leadership and campus partners

Preferred Qualifications:

• Bachelor’s degree in Communications, English, Journalism, Marketing, Organizational Communication, Management Information Systems, or a related field
• Experience supporting organizational change or change management initiatives
• Experience working with a content management system (CMS)
• Experience developing communication and change management plans
• Experience developing and delivering technology training
• Experience working with enterprise technology platforms
• Previous higher education work experience
• ITIL Foundations certification and demonstrated practical application
• Change management training or certification, such as Prosci, or demonstrated practical experience with change management methodologies
• Knowledge of and sensitivity to a Catholic Marianist work environment

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.