Digestive Health: Patient Access Coordinator II

Allegheny Health Network; Wexford (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Specialist to support scheduling, preregistration, and financial clearance processes. You will verify insurance, determine benefits, and communicate with physicians, patients, and payors to ensure accurate billing and financial counseling.

This role emphasizes delivering a positive patient experience, maintaining professional relationships, and adhering to AHN policies and privacy standards.

Qualifications

• High school diploma or GED required; or 1–3 months related experience and/or training.
• Two years of related experience preferred in medical or financial services or customer service.
• Experience operating a PC and using software applications.

Responsibilities

• Schedules, preregisters, validates demographic data and verifies benefits and COB codes.
• Verifies insurance information via payor contacts or online systems and coordinates authorizations.
• Identifies patient financial responsibilities, estimates amounts, and processes collections as appropriate.
• Delivers positive patient experience and maintains relationships with patients, AHN staff, and external contacts.
• Adheres to AHN policies and completes mandatory training and education.

Skills

Customer service

Communication

Data entry

Attention to detail

Education

High school diploma or GED

Tools

PC software

Job description

Allegheny Health Network is seeking a Patient Access Specialist to support scheduling, preregistration, and financial clearance processes. You will verify insurance, determine benefits, and communicate with physicians, patients, and payors to ensure accurate billing and financial counseling.

This role emphasizes delivering a positive patient experience, maintaining professional relationships, and adhering to AHN policies and privacy standards.