Dialysis Insurance Navigator

Fresenius Medical Care; Brooklyn Heights (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Fresenius Medical Care is seeking an Insurance and Financial Assistance Coordinator to educate patients on Medicare, Medicaid, and related programs across the assigned clinics in the United States. You will coordinate applications, verify eligibility, collect documents, and help patients navigate billing and indigent programs.

Responsibilities include open enrollment, coordination with Social Security offices, monthly reporting, and ensuring accurate insurance data in billing systems.

Qualifications

• Bachelor's Degree required; Social Work or healthcare focus preferred.
• 2-5 years related experience; healthcare industry preferred.
• Experience with Medicare, Social Security and Medicaid systems a plus.
• Excellent written and communication skills.
• Strong customer service philosophy and ability to work independently.
• Proficient with PCs and Microsoft Office applications.
• Valid Driver's License.

Responsibilities

• Meets with dialysis patients to educate and coordinate insurance options.
• Educates on Medicare, Medicaid, COBRA, and state renal programs.
• Assist with Medicare/Medicaid applications and open enrollment.
• Track eligibility and renewals monthly; manage indigent waivers.
• Ensure accurate insurance data in billing systems.
• Travel to clinics within assigned region.
• Prepare monthly reports and support QA when needed.
• May present insurance options to patients.

Skills

Excellent written and communication

Organizational and time management

Independent work

Microsoft Office proficiency

Education

Bachelor's Degree; Social Work or Healthcare preferred

2-5 years related healthcare experience

Tools

Microsoft Office

Job description

Fresenius Medical Care is seeking an Insurance and Financial Assistance Coordinator to educate patients on Medicare, Medicaid, and related programs across the assigned clinics in the United States. You will coordinate applications, verify eligibility, collect documents, and help patients navigate billing and indigent programs.

Responsibilities include open enrollment, coordination with Social Security offices, monthly reporting, and ensuring accurate insurance data in billing systems.