Dialysis Insurance Navigator & Patient Benefits Specialist

FMS USA Fresenius Mgmt Services Inc; Spokane (WA); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Medical Care in Spokane, WA seeks an Insurance and Financial Assistance Coordinator to educate dialysis patients on Medicare, Medicaid, COBRA, and other options, coordinating enrollment and follow-up with paperwork. The role ensures accurate insurance data for revenue cycle and supports patients through open enrollment.

Travel to clinics in the assigned region is required; a valid driver’s license is needed.

Qualifications

• Bachelor's degree preferred in Social Work or healthcare; other degrees considered.
• 2–5 years of healthcare or insurance-related experience is desired.
• Experience with Medicare/Medicaid systems is a plus.
• Strong written and verbal communication required.

Responsibilities

• Educates patients on insurance options and coordinates enrollment.
• Obtains documents, signatures, and follows up on applications.
• Maintains accurate insurance data for Revenue Cycle Management.
• Travels to clinics within the assigned geographic area as needed.
• Reviews monthly reports and assists with indigent waivers and open enrollment.

Skills

Written and verbal communication

Organizational skills

Time management

Independence

Customer service

Valid Driver's License

Education

Bachelor's Degree in Social Work or Healthcare field

High School Diploma with 5+ years of experience

Tools

Microsoft Office

Job description

Fresenius Medical Care in Spokane, WA seeks an Insurance and Financial Assistance Coordinator to educate dialysis patients on Medicare, Medicaid, COBRA, and other options, coordinating enrollment and follow-up with paperwork. The role ensures accurate insurance data for revenue cycle and supports patients through open enrollment.

Travel to clinics in the assigned region is required; a valid driver’s license is needed.