Dialysis Insurance Navigator (Medicare & Medicaid)

Fresenius Medical Care; San Antonio (TX); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Fresenius Medical Care in the United States seeks an Insurance and Financial Assistance Coordinator to educate patients on insurance options and coordinate applications across assigned clinics in Texas and surrounding areas.

The role focuses on Medicare, Medicaid and other programs to help patients access dialysis treatment while ensuring accurate insurance data for billing. Travel to clinics is required; a Bachelor's degree with healthcare experience is preferred.

Qualifications

• Bachelor's Degree required; Social Work or healthcare focus preferred.
• 2–5 years healthcare experience preferred.
• Experience with Medicare, Social Security and Medicaid systems a plus.
• Excellent written and communication skills.
• A strong customer service philosophy; ability to work independently.

Responsibilities

• Meet with dialysis patients to educate and coordinate insurance options.
• Assist with Medicare/Medicaid applications and open enrollment tasks.
• Collect documents, verify insurance data, and ensure billing accuracy.
• Prepare monthly reports and track caseloads for QA processes.
• Travel to clinics within the assigned region; maintain compliance.

Skills

Customer service

Communication

Time management

Independent work

PCs/Microsoft Office

Driver's license

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Fresenius Medical Care in the United States seeks an Insurance and Financial Assistance Coordinator to educate patients on insurance options and coordinate applications across assigned clinics in Texas and surrounding areas.

The role focuses on Medicare, Medicaid and other programs to help patients access dialysis treatment while ensuring accurate insurance data for billing. Travel to clinics is required; a Bachelor's degree with healthcare experience is preferred.