Insurance Navigator for Kidney Care Patients

Fresenius Medical Care AG; Glendale (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Fresenius Medical Care is seeking a Healthcare Insurance Coordinator in the Glendale area to educate dialysis patients on Medicare, Medicaid, and other insurance options while coordinating applications and approvals. The role involves close patient interaction, document collection, and ensuring eligibility and enrollment are completed accurately.

Responsibilities include reviewing insurance plans, guiding patients through open enrollment, and maintaining up-to-date patient records for revenue

Qualifications

• Bachelor’s degree preferred, Social Work or healthcare focus.
• 2–5 years in healthcare or insurance experience.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office; valid driver’s license.

Responsibilities

• Educates patients on Medicare, Medicaid, and other options.
• Educates and coordinates insurance options and open enrollment.
• Collects documents, verifies eligibility, and assists with applications.
• Maintains patient insurance data and supports Revenue Cycle.
• Travel to clinics as needed in the assigned region.

Skills

Healthcare experience

Medicare knowledge

Medicaid knowledge

Customer service

Communication skills

Organization skills

Driver's license

Education

Bachelor’s degree preferred

Job description

Fresenius Medical Care is seeking a Healthcare Insurance Coordinator in the Glendale area to educate dialysis patients on Medicare, Medicaid, and other insurance options while coordinating applications and approvals. The role involves close patient interaction, document collection, and ensuring eligibility and enrollment are completed accurately.

Responsibilities include reviewing insurance plans, guiding patients through open enrollment, and maintaining up-to-date patient records for revenue