Diabetes & Nutrition Education Coordinator

AdventHealth; Ocala (FL); Presencial; USD 23.000 - 37.000; Tempo integral

Benefícios oferecidos por esta vaga

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Resumo da vaga

AdventHealth in Ocala, FL is hiring for a full-time patient services front desk role focused on patient registration and billing support. You will manage phone interactions, pre-registration data collection, insurance verification, and education session enrollment while ensuring HIPAA compliance and accurate charge entry.

The position requires strong communication, computer skills (Word, Excel, Access), and the ability to work under pressure in a fast-paced healthcare environment.

Qualificações

• Knowledge of patient registration and billing practices.
• Able to communicate effectively and organize daily activities.
• Demonstrates knowledge of computer programs such as Word, Excel and Access.
• Typing at 40 wpm (preferred).

Responsabilidades

• Answers telephone calls promptly and courteously, using the automated attendant as outlined by department procedure.
• Manages outgoing and incoming phone calls efficiently to minimize abandoned calls and patient wait time.
• Obtains pre-registration information from patients who call in, are contacted, or walk-in, ensuring all patient demographic, insurance, and intake information is complete and accurate.
• Enters patient information into the appropriate documentation system and departmental database according to departmental guidelines.
• Contacts patients referred via fax within one business day and follows up with patients who are a No Show or Cancel to scheduled appointments, notifying physicians of outcomes according to department policy.
• Verifies insurance benefits and prepares education charts as directed or assigned.
• Registers patients for education sessions based on diagnosis, special needs, and preferences, ensuring all information and signatures required for patient financial services and HIPAA compliance are obtained.
• Prepares daily patient account lists accurately for charge entry, ensuring all visits are reconciled prior to printing and listing all account numbers correctly.
• Accurately and efficiently enters charges for all services provided according to department guidelines.
• Other duties as assigned

Conhecimentos

Patient registration

Billing knowledge

Communication

Office software

Team collaboration

Typing 40 wpm

Formação

High School Grad

Descrição da vaga

AdventHealth in Ocala, FL is hiring for a full-time patient services front desk role focused on patient registration and billing support. You will manage phone interactions, pre-registration data collection, insurance verification, and education session enrollment while ensuring HIPAA compliance and accurate charge entry.

The position requires strong communication, computer skills (Word, Excel, Access), and the ability to work under pressure in a fast-paced healthcare environment.