Device Lifecycle & IT Asset Logistics Specialist

OP RaaS; Atlanta (GA); On-site; USD 52,000 - 78,000; Full time

Job summary

OP RaaS in Atlanta, GA is seeking a detail-focused IT asset and lifecycle specialist to coordinate device repair activities, manage inventory, and ensure timely distribution of end-user equipment. You will partner with IT, vendors, and logistics to align repair and distribution with enterprise standards, while documenting workflows and asset movements.

The role requires an Associate’s degree and about two years of related experience in IT asset management or logistics, plus familiarity with

Qualifications

• Associate’s degree required in IT, supply chain, business administration, or related field.
• Two years of experience in IT asset management, device lifecycle operations, or logistics.
• Familiarity with repair processes, warranty management, and vendor coordination.
• Knowledge of inventory management systems and asset tracking practices.
• Understanding of IT governance, compliance, and lifecycle management standards.
• Experience with ServiceNow preferred.
• Strong organizational and problem-solving skills.
• Ability to lift/carry IT equipment up to 75 pounds.

Responsibilities

• Coordinate device repair activities including vendor warranty claims and internal service processes.
• Manage inventory of end user devices, peripherals, and replacement parts.
• Oversee device distribution to ensure timely fulfillment of user requests.
• Collaborate with IT support and logistics teams to align repair and distribution services with enterprise standards.
• Document repair workflows, distribution activities, and asset tracking information.
• Support compliance reviews, audits, and lifecycle reporting for end user devices.
• Provide technical support to Business partners, peers and contract personnel including guidance to ensure adherence to Support Services standards and best practices.
• Escalate complex or unresolved issues to Support Services Level 2/ or engineering/App Dev teams.
• Perform other duties as assigned.
• Comply with all applicable laws/regulations, as well as company policies/procedure.

Skills

Organizational skills

Problem-solving

Communication skills

Attention to detail

Collaboration

Vendor coordination

IT asset management

Education

Associate’s degree in IT / Supply Chain / Business Admin

Tools

ServiceNow

Job description

OP RaaS in Atlanta, GA is seeking a detail-focused IT asset and lifecycle specialist to coordinate device repair activities, manage inventory, and ensure timely distribution of end-user equipment. You will partner with IT, vendors, and logistics to align repair and distribution with enterprise standards, while documenting workflows and asset movements.

The role requires an Associate’s degree and about two years of related experience in IT asset management or logistics, plus familiarity with