Developmental Disabilities Residential Manager

ViaQuest, Inc.; Ashtabula (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid training

Full benefits package

Employee discount program

Paid time off

Referral bonus program

Job summary

ViaQuest Residential Services is seeking a Program Manager to oversee and coordinate services for individuals with developmental disabilities in their homes. The role involves supervising staff, ensuring quality service, and coordinating medical appointments and community involvement.

The position requires strong customer service, supervisory experience, and a valid driver’s license. This is a full-time, on-call role with opportunities for paid training and a comprehensive benefits package.

Qualifications

• High school diploma or GED is required with 3 years in developmental disabilities.
• Bachelor’s or Master’s degree preferred.
• Strong customer service and communication skills.
• Supervisory or management experience is required.
• Valid driver’s license and MV trip criteria must be met.

Responsibilities

• Coordinate and manage services and supports for individuals served, including medical appointments and household management.
• Use behavioral health interventions to improve outcomes for individuals served.
• Develop and implement behavior support strategies and assess effectiveness.
• Collaborate with the service team to ensure excellent communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.
• Monitor staffing hours to provide appropriate services for all shifts.
• Provide excellent service to individuals, families, guardians, and county boards.

Skills

Customer service

Communication

Time management

Decision making

Education

High school diploma/GED

Bachelor’s or Master’s degree preferred

Job description

ViaQuest Residential Services is seeking a Program Manager to oversee and coordinate services for individuals with developmental disabilities in their homes. The role involves supervising staff, ensuring quality service, and coordinating medical appointments and community involvement.

The position requires strong customer service, supervisory experience, and a valid driver’s license. This is a full-time, on-call role with opportunities for paid training and a comprehensive benefits package.