Developmental Disabilities Program Supervisor

ViaQuest; Akron (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid training

Benefits package (medical, vision, 401

Job summary

ViaQuest Residential Services provides quality support to individuals with developmental disabilities in their homes. This role is full-time and on-call, with a posted salary of $48,000 per year. Responsibilities include coordinating services, supervising staff, and ensuring high-quality client outcomes.

The ideal candidate will have at least 3 years in the field, a related degree preferred, and strong customer service and communication skills to collaborate with families and the service team.

Qualifications

• 3 years of experience in developmental disabilities field required.
• High school diploma/GED required; degree preferred.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Excellent decision-making and time-management abilities.

Responsibilities

• Coordinate and manage all services for individuals served, including medical appointments and daily living tasks.
• Monitor and ensure quality services and community engagement for individuals served.
• Supervise Direct Support Professionals and ensure thorough training.
• Use behavioral health techniques to improve outcomes and support behavior plans.
• Collaborate with the service team to maintain clear communication and service quality.

Skills

Customer service

Communication

Supervisory experience

Time management

Decision making

Education

Bachelor's or Master's degree in a related field (preferred)

Job description

ViaQuest Residential Services provides quality support to individuals with developmental disabilities in their homes. This role is full-time and on-call, with a posted salary of $48,000 per year. Responsibilities include coordinating services, supervising staff, and ensuring high-quality client outcomes.

The ideal candidate will have at least 3 years in the field, a related degree preferred, and strong customer service and communication skills to collaborate with families and the service team.