Residential Services Manager, Developmental Disabilities

Day & Employment Services; Youngstown (OH); Sur place; USD 41 000 - 55 000; Plein temps

Avantages offerts par ce poste

Paid training

Health/vision/dental insurance

Disability and life insurance

401k plan

Résumé du poste

ViaQuest Residential Services seeks a supervisory professional to coordinate supports for individuals with developmental disabilities in home settings. You will supervise Direct Support Professionals, ensure quality services, and manage scheduling to cover all shifts.

Requirements include a high school diploma or GED with 3 years in the field; a Bachelor’s or Master’s degree is preferred, plus strong customer service and decision-making skills and a valid driver’s license.

Qualifications

• High school diploma or GED required with 3 years in developmental disabilities.
• Bachelor's or Master’s in a related field preferred.
• Strong customer service and communication skills; supervisory or management experience.
• Valid Driver’s License and MV-Required criteria met.

Responsabilités

• Ensure individuals receive quality services and community engagement.
• Coordinate and manage services for individuals served, incl. medical, household, behavior, finance, benefits.
• Use behavior health interventions to improve outcomes.
• Develop and assess behavior support strategies and provide training.
• Collaborate with the service team for strong communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.
• Monitor staffing hours to provide appropriate services for all shifts.
• Provide excellent customer service to individuals, families, the county board, and team.

Connaissances

Customer service

Communication

Decision making

Time management

Leadership

Driver's license

Formation

High school diploma or GED

Bachelor's or Master's in related field (preferred)

Description du poste

ViaQuest Residential Services seeks a supervisory professional to coordinate supports for individuals with developmental disabilities in home settings. You will supervise Direct Support Professionals, ensure quality services, and manage scheduling to cover all shifts.

Requirements include a high school diploma or GED with 3 years in the field; a Bachelor’s or Master’s degree is preferred, plus strong customer service and decision-making skills and a valid driver’s license.