Desktop Systems Engineer: IT Support & Upgrades

Apex Systems; Phoenix, Northern (AZ, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP

Discounts

Job summary

Everforth Apex is seeking a Desktop Systems Specialist in Phoenix, AZ to provide daily technical support for desktop systems, servers, and network-related issues. The role involves installing, configuring, and troubleshooting in a diverse IT environment, maintaining security and data integrity, and translating technical concepts for both IT staff and non-technical users.

Applicants may participate in IT projects, assess hardware/software upgrades, and contribute to training initiatives.

Responsibilities

• Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment.
• Maintains passwords, data integrity and file system security for the desktop environment.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends hardware and software solutions, including new acquisitions and upgrades.
• May participate in development of information technology and infrastructure projects.
• May conduct training programs designed to educate an organization's computer users about basic and specialized applications.

Job description

Everforth Apex is seeking a Desktop Systems Specialist in Phoenix, AZ to provide daily technical support for desktop systems, servers, and network-related issues. The role involves installing, configuring, and troubleshooting in a diverse IT environment, maintaining security and data integrity, and translating technical concepts for both IT staff and non-technical users.

Applicants may participate in IT projects, assess hardware/software upgrades, and contribute to training initiatives.