Desktop Support Technician — IT Troubleshooter

Alpine Bank Opportunities; Rifle, Grand Junction (CO, CO); On-site; USD 30,000 - 43,000; Full time

Job summary

Alpine Bank in Rifle, Colorado is seeking a PC Technician to perform systems administration and end-user support across hardware, software, and peripherals. The role covers ticket handling, inventory tracking, and on-site/off-site troubleshooting to keep the desktop environment running smoothly.

Qualified candidates will have a High School Diploma or GED, Colorado driver’s license, and basic OS/hardware knowledge. CompTIA A+ certification within 12 months is expected.

Qualifications

• Basic understanding of computer and server operating systems and troubleshooting.
• Excellent oral and written communication.
• Ability to work without continual supervision.
• Knowledge of PC hardware and software as it relates to Alpine Bank systems.
• Basic networking troubleshooting knowledge.

Responsibilities

• Receives and addresses service requests from end users or ticketing system.
• Maintains inventory of parts and tracks progress of service requests.
• Performs desktop and workstation support, hardware/software installation and maintenance.
• Provides first and second level technical support, including low level networking tasks.
• Troubleshoots hardware and software problems and updates configurations as needed.
• Works with Windows, VMware, and related applications.

Skills

OS troubleshooting

Communication skills

Self-motivation

Networking basics

Education

High School Diploma or GED

Driver's License (Colorado)

CompTIA A+ Certification

Job description

Alpine Bank in Rifle, Colorado is seeking a PC Technician to perform systems administration and end-user support across hardware, software, and peripherals. The role covers ticket handling, inventory tracking, and on-site/off-site troubleshooting to keep the desktop environment running smoothly.

Qualified candidates will have a High School Diploma or GED, Colorado driver’s license, and basic OS/hardware knowledge. CompTIA A+ certification within 12 months is expected.