Desktop Support Technician

Creative Solutions Services, LLC; Homestead (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

CompucomStaffing is seeking a Desktop Support Technician to join the client’s team onsite in Homestead, FL, providing end-user support and resolving a range of technical issues.

Role focuses on delivering responsive desktop and network support, tailoring communication and knowledge to the user, and minimizing downtime through cost-effective repairs.

Responsibilities

• Solve day-to-day onsite technical issues on network infrastructure and desktop systems.
• Provide end-user support to clients and their team.
• Customize the customer experience with clear communication and product knowledge.

Job description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Homestead, FL and provide end-user support.

Duties and Responsibilities:

• Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
• Provide end user support to clients and their team
• Customize the customer experience for every individual, all communication, instructions, and product knowledge to the level of the individual
• Determine the most cost-effective repair to minimize customer downtime
• Be proactive in solving any situation