Desktop Support Pro - Windows, Mac & VPN Expert

Sonoma Consulting Inc.; Bolingbrook (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading IT consulting firm in Bolingbrook, IL is seeking a full-time technician to manage desktop and laptop systems. Responsibilities include installing, updating, and maintaining hardware, managing security patches, and troubleshooting various technical issues from LAN/WAN to VoIP. The ideal candidate will have strong knowledge of both Windows and Apple operating systems and should ideally hold CompTIA A+ or MCSA certifications. This position offers opportunities to work with a variety of technologies while supporting a diverse client base.

Qualifications

• Strong technical knowledge of Windows and Apple desktop operating systems.
• Responsible for installing, updating, and maintaining desktop and laptop hardware.
• Able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, and VPN.

Responsibilities

• Install, update, and maintain desktop and laptop hardware.
• Manage security patches, OS updates, and application installations.
• Troubleshoot technical issues including VoIP phones, network printers, and remote desktop.

Skills

Windows

Apple

Desktop

Laptop

LAN

WAN

VoIP

Microsoft Office

Remote Desktop

Tools

CompTIA A+ Certification

MCSA

Job description

A leading IT consulting firm in Bolingbrook, IL is seeking a full-time technician to manage desktop and laptop systems. Responsibilities include installing, updating, and maintaining hardware, managing security patches, and troubleshooting various technical issues from LAN/WAN to VoIP. The ideal candidate will have strong knowledge of both Windows and Apple operating systems and should ideally hold CompTIA A+ or MCSA certifications. This position offers opportunities to work with a variety of technologies while supporting a diverse client base.