Desktop Support Technician

Sonoma Consulting Inc.; Bolingbrook (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading IT consulting firm in Bolingbrook, IL is seeking a full-time technician to manage desktop and laptop systems. Responsibilities include installing, updating, and maintaining hardware, managing security patches, and troubleshooting various technical issues from LAN/WAN to VoIP. The ideal candidate will have strong knowledge of both Windows and Apple operating systems and should ideally hold CompTIA A+ or MCSA certifications. This position offers opportunities to work with a variety of technologies while supporting a diverse client base.

Qualifications

• Strong technical knowledge of Windows and Apple desktop operating systems.
• Responsible for installing, updating, and maintaining desktop and laptop hardware.
• Able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, and VPN.

Responsibilities

• Install, update, and maintain desktop and laptop hardware.
• Manage security patches, OS updates, and application installations.
• Troubleshoot technical issues including VoIP phones, network printers, and remote desktop.

Skills

Windows

Apple

Desktop

Laptop

LAN

WAN

VoIP

Microsoft Office

Remote Desktop

Tools

CompTIA A+ Certification

MCSA

Job description

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.

Job Description

Location: Bolingbrook, IL

Full time

Job Description:

• Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.

Qualifications

• Strong technical knowledge of Windows and Apple desktop operating systems. Responsible for installing, updating and maintaining desktop and laptop hardware. Will be responsible for security patches and OS updates and application installations. Must be able to troubleshoot a variety of technical issues including LAN/WAN connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus.

Additional Information

Skills: Windows, Apple, Desktop, Laptop, LAN, WAN, VOIP, OFFICE 365