Desktop Support & IT Systems Admin – Growth Path

Insight Global; Illinois; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A technology services company is seeking a Desktop Support Specialist in the Greater Chicago Area. The successful candidate will have 3-5+ years of Desktop Support/Network Admin experience, working knowledge of Microsoft Windows 10 and Office 365, and strong problem-solving and communication skills. Responsibilities include guiding customers through troubleshooting processes and managing a ticketing system. This full-time role offers competitive pay and benefits, including medical and vision insurance, and a 401(k) plan.

Qualifications

• 3-5+ years of relevant experience as a Desktop Support/Network Admin or Systems Admin Professional.
• Proficient in server administration and networking.
• Experience supporting Microsoft Windows 10 and Office 365 applications.

Responsibilities

• Guide customers through problem resolution.
• Troubleshoot printers, particularly Zebra printers.
• Perform general system administration tasks.

Skills

Server Administration

Networking

Active Directory

Communication

Problem-solving

Interpersonal skills

Tools

ServiceNow

Microsoft Windows 10

Office 365

Ticketing Systems

Job description

A technology services company is seeking a Desktop Support Specialist in the Greater Chicago Area. The successful candidate will have 3-5+ years of Desktop Support/Network Admin experience, working knowledge of Microsoft Windows 10 and Office 365, and strong problem-solving and communication skills. Responsibilities include guiding customers through troubleshooting processes and managing a ticketing system. This full-time role offers competitive pay and benefits, including medical and vision insurance, and a 401(k) plan.