Desktop Support Engineer: Imaging, Deployments & IT Ops

Iron Systems, Inc; Irvine (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Iron Systems, Inc in Irvine, CA is seeking an experienced Desktop Support Engineer to provide on-site and field services. You will handle Windows 10/11, Office 365, imaging, and OS deployments, coordinating with multiple teams to resolve issues quickly.

The role requires 6–8 years of hands-on experience, strong troubleshooting, and the ability to work with facility management and asset teams. You will support meetings, rooms, and events, and contribute to smooth IT operations across sites.

Qualifications

• 6–8 years in Field Services / Onsite Support
• Experience with Windows OS and Office 365
• Proven desktop/technical support background
• Strong remote troubleshooting and documentation
• Experience with imaging and OS Deployment

Responsibilities

• Bulk refreshes and smarthands operations
• Laptop provisioning for new starters
• Asset and inventory management
• Coordinate with Facility Management
• Hardware/Software troubleshooting
• Co-ordinate ordering and returns

Skills

Field Services

Onsite Support

Windows 10/11

Office 365

Remote Troubleshooting

Windows Imaging

OPK tools

SCCM & Intune

PXE & DHCP

Networking basics

Collaboration skills

Tools

SCCM

Intune

OPK

PXE

DHCP

nslookup/traceroute/ping

Office 365

Windows Imaging

Hardware provisioning

Job description

Iron Systems, Inc in Irvine, CA is seeking an experienced Desktop Support Engineer to provide on-site and field services. You will handle Windows 10/11, Office 365, imaging, and OS deployments, coordinating with multiple teams to resolve issues quickly.

The role requires 6–8 years of hands-on experience, strong troubleshooting, and the ability to work with facility management and asset teams. You will support meetings, rooms, and events, and contribute to smooth IT operations across sites.