Desktop Support Technician: Imaging & Deployment

TEK Systems; Knoxville (AL); On-site; USD 3,444,000 - 3,720,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

TEKsystems in Knoxville, TN is seeking a contract-to-hire IT Support Specialist to image, deploy, and support desktop and laptop computers, manage device assets, and act as the final line of end-user support for Windows, Office 365, and hardware issues. Your team will coordinate to resolve incidents promptly and maintain IT inventory.

This onsite role requires familiarity with Active Directory, printers, Office apps, and incident tracking.

Qualifications

• Familiarity with listed technologies is acceptable; not required to know every item.

Responsibilities

• Imaging and deploying desktop and laptop computers and managing assets.
• Respond to end-user IT tickets for Windows, business apps, and hardware issues in a timely manner.
• Collaborate with the IT team to troubleshoot and resolve issues.

Skills

desktop

hardware

support

active directory

windows

imaging

deployment

printers

troubleshooting

office 365

microsoft office

windows 10

customer service

o365

outlook

phone support

hardware support

Job description

TEKsystems in Knoxville, TN is seeking a contract-to-hire IT Support Specialist to image, deploy, and support desktop and laptop computers, manage device assets, and act as the final line of end-user support for Windows, Office 365, and hardware issues. Your team will coordinate to resolve incidents promptly and maintain IT inventory.

This onsite role requires familiarity with Active Directory, printers, Office apps, and incident tracking.