Desktop Support Engineer

Irvine Technology Corporation; Harrodsburg (KY); On-site; USD 41,328 - 48,216; Full time

Job summary

A large technology staffing firm is seeking a Desktop Support Engineer for a 9-week onsite project in Harrodsburg, Kentucky, focused on upgrading end users from Windows 10 to 11. Ideal candidates should have over 3 years of experience in desktop support, strong Windows OS knowledge, and the ability to work independently. The role involves direct support for various teams and troubleshooting hardware and software issues to ensure a seamless upgrade experience.

Qualifications

• 3+ years of hands-on desktop support or IT field services experience.
• Strong knowledge of Windows 10 and 11 operating systems.
• Experience with laptop/desktop imaging, deployments, and migrations.
• Ability to work independently and professionally in an onsite environment.

Responsibilities

• Perform laptop and desktop deployments, swapping out older equipment.
• Support Windows 10 to 11 migration, including setup and validation.
• Provide direct end-user support for various business functions.
• Troubleshoot hardware and software issues as necessary.

Skills

Hands-on desktop support

Windows 10 and 11 knowledge

Troubleshooting skills

Customer service

Communication skills

Job description

Overview

This is a desktop support role for a large-scale Windows 10 to 11 migration and new device rollout. This is a 9-week onsite project where you will work independently, supporting end users across multiple business functions and ensuring a seamless upgrade experience.

Base pay range

$30.00/hr - $35.00/hr

Our client is seeking a Desktop Support Engineer to assist with a large-scale Windows 10 to 11 migration and new device rollout. This is a 9-week onsite project where you will work independently, supporting end users across multiple business functions and ensuring a seamless upgrade experience.

Compensation: This job is expected to pay about $30–35/hr W2

What You’ll Do

• Perform laptop and desktop deployments, swapping out older equipment with new machines.
• Support Windows 10 to 11 migration, including setup, configuration, and validation.
• Provide direct end-user support for HR, sales, marketing, and administrative teams.
• Troubleshoot hardware and software issues, escalating as necessary.
• Ensure professional, efficient, and customer-focused service delivery.

What Gets You the Job

• 3+ years of hands-on desktop support or IT field services experience.
• Strong knowledge of Windows 10 and 11 operating systems.
• Experience with laptop/desktop imaging, deployments, and migrations.
• Ability to work independently and professionally in an onsite environment.
• Strong troubleshooting, customer service, and communication skills.

Equal Employment Opportunity

Irvine Technology Corporation (ITC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Staffing and Recruiting