Desktop Support Engineer II (Windows & Networking)

The CORE Institute; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

The CORE Institute in Jacksonville, FL is seeking an IT/Desktop Support specialist to install, configure, maintain, and troubleshoot Windows-based computers and business applications in a healthcare environment.

You will document daily tasks, manage helpdesk tickets, assist users, and maintain assets, with some travel within the community. You must reside in the service area and support many users in a fast-paced office setting.

Qualifications

• High school diploma or GED (preferred).
• 2–4 years in IT/Desktop Support; proficient with Windows OS.
• Experience with Microsoft Office Professional Suite.

Responsibilities

• Install, configure, maintain, and troubleshoot Windows-based computers and peripherals.
• Install, maintain, and troubleshoot business applications.
• Document daily tasks and create user documentation as needed.
• Manage assets and inventory; track through the database.

Skills

Task organization

Customer service

Problem solving

Safety awareness

Education

High school diploma/GED

Job description

The CORE Institute in Jacksonville, FL is seeking an IT/Desktop Support specialist to install, configure, maintain, and troubleshoot Windows-based computers and business applications in a healthcare environment.

You will document daily tasks, manage helpdesk tickets, assist users, and maintain assets, with some travel within the community. You must reside in the service area and support many users in a fast-paced office setting.