Desktop Support Engineer

Harvey Nash; Flemingsburg (KY); On-site; USD 36,000 - 60,000; Full time

Job summary

Harvey Nash in Flemingsburg, KY is seeking a knowledgeable Desktop Engineer/Support technician with strong customer service. The role involves assisting agency users both remotely and on-site, requiring a courteous, patient, and tech-savvy approach.

Candidates should have 1-2 years of desktop support experience in a Windows-based environment, basic network troubleshooting, and the ability to install, troubleshoot and repair hardware and software. A valid driver's license may be required.

Qualifications

• 1–2 years of desktop support experience.
• Experience with installations, troubleshooting and repairs.
• Windows-based environment experience.

Responsibilities

• Provide desk-side and remote support to agency users.
• Install, troubleshoot and repair hardware and software in a Windows-based environment.
• Maintain high levels of customer service during incident resolution.

Skills

Customer service

Desktop support

Windows OS

Troubleshooting

Install & repair

Job description

Looking for a knowledgeable Desktop Support technician with a high aptitude for customer service in the Flemingsburg area. Our technician’s interface with the agency users remotely and in person, so customer service skills are as essential as technical skills. Qualified candidates must maintain a valid driver’s license and lift and carry heavy objects or work in uncomfortable positions for extended periods of time. Candidates must have experience related directly with desktop support (1-2 years minimum), including but not limited to installation, troubleshooting, and repair in a windows-based environment. The candidate also needs to possess basic network troubleshooting skills.

Position: Desktop Engineer/Support- Flemingsburg, KY. (140689)

Location: 822 Elizaville Avenue Flemingsburg KY 41041