Desktop Support Analyst

Insight Global

Southfield (MI)

On-site

USD 30,307 - 34,440

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading company in the financial services sector is urgently seeking a Desktop Support Analyst for an onsite role in Southfield, MI. This position involves providing comprehensive desktop support, troubleshooting various devices, and ensuring customer satisfaction throughout the technical support process. Ideal candidates should have experience with Windows 10, PC/Mac installations, and troubleshooting and be ready to start as soon as possible.

Qualifications

2+ years of experience in Desktop Support.
Experience with Windows 10 required.
Expertise in troubleshooting PCs, Macs, Printers/Scanners, and mobile devices.

Responsibilities

Support end-user devices including PCs, Macs, and printers.
Set up, troubleshoot, and maintain conference room technology.
Deploy software, licenses, and hardware for new PC/Mac setups.

Skills

Desktop Support

Windows 10

Troubleshooting

PC/Mac Software Installation

LAN/WAN/WLAN Support

Job description

6 days ago Be among the first 25 applicants

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $25.00/hr

Insight Global is seeking a Desktop Support Analyst to support a financial services client.

*This is an urgent backfill opening. Please only apply if you're able to start ASAP.*

Skillset: Desktop Support Analyst

Location: Onsite in Southfield, MI 48075

Hourly Pay: $22-25/hr

Schedule: M-F, 7 AM-4 PM EST

Duration: 6-Month Contract to Hire

Desired Skills and Experience:

- 2+ Years of Experience within Desktop Support

- Experience with Windows 10 is required

- Experience with PC/Mac software installation, troubleshooting, and maintenance

- Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more.

- Experience with LAN/WAN/WLAN technologies and support.

Day to Day:

We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role.

Seniority level