Desktop IT Support Technician – Growth & Impact

Acara Solutions, Inc.; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Acara Solutions is seeking an IT Support Specialist responsible for deploying, maintaining, and troubleshooting PCs, software, and network equipment. You will resolve hardware, software, and connectivity issues, configure equipment, and activate network connections to support employees across the organization.

The role emphasizes collaboration, a people-first culture, and opportunities to grow within a global workforce solutions provider serving multiple industries.

Qualifications

• High School Diploma or GED.
• 2+ years deploying assets, troubleshooting, and PC refreshes.
• 2+ years hardware repair experience.
• 2+ years experience with operating systems such as Windows.

Responsibilities

• Provide end-user IT support for hardware and software.
• Install and configure network devices and peripherals.
• Troubleshoot network printing/scanning devices.
• Activate data drops and network connections in telecom closets.
• Assist in relocating employees and activating data drops in new location.
• Troubleshoot LAN issues (Duplex mismatches, IP conflicts, firewall/proxy issues).
• Set up and configure Personal Computers.

Skills

Troubleshooting

Hardware repair

Windows OS

Education

High School Diploma or GED

Job description

Acara Solutions is seeking an IT Support Specialist responsible for deploying, maintaining, and troubleshooting PCs, software, and network equipment. You will resolve hardware, software, and connectivity issues, configure equipment, and activate network connections to support employees across the organization.

The role emphasizes collaboration, a people-first culture, and opportunities to grow within a global workforce solutions provider serving multiple industries.