Desktop IT Support Specialist - VIP & Asset Management

SISL Global; Wexford (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

SISL Global is seeking an IT support specialist to install and image software on Windows and Mac devices, including iMacs, and provide remote and on-site support for end users. You will troubleshoot deployment issues, manage printers, and coordinate with vendors as needed.

The role requires 3–5 years IT experience, proficiency with Windows and Macintosh platforms, and the ability to lift up to 50 pounds. A car for transportation is preferred to support onsite activities and field assignments.

Qualifications

• 3-5 years IT experience preferred.
• Proficiency with Windows and Macintosh platforms.
• Experience imaging Windows 10 OS.
• Familiar with basic TCP/IP and networking concepts.
• Excellent customer service and interpersonal skills.
• Able to lift up to 50 pounds and own a car for transportation.

Responsibilities

• Install and image software on Windows and Mac devices including iMacs and laptops.
• Provide remote and walk-up IT support for end users.
• Troubleshoot post-deployment issues across multiple platforms.
• Handle printer maintenance, repair, and installation.

Skills

Win/Mac support

Hardware troubleshooting

Customer service

Networking basics

Imaging Windows 10

Mobility & lifting

Strong communication

Job description

SISL Global is seeking an IT support specialist to install and image software on Windows and Mac devices, including iMacs, and provide remote and on-site support for end users. You will troubleshoot deployment issues, manage printers, and coordinate with vendors as needed.

The role requires 3–5 years IT experience, proficiency with Windows and Macintosh platforms, and the ability to lift up to 50 pounds. A car for transportation is preferred to support onsite activities and field assignments.