Deskside Technician II: Imaging, AD & Second-Line Support

Stefanini North America and APAC; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Stefanini North America and APAC is seeking a Deskside Technician II to provide advanced, in-person IT support for desktops, laptops, and peripherals. This mid-level role involves troubleshooting complex technical issues and mentoring junior staff.

The role requires strong problem-solving skills and hands-on experience with imaging, Active Directory, and support tools. Interested candidates can apply directly or contact Micah Andres for more information.

Qualifications

• Mid-level role requiring advanced IT support skills.
• Ability to resolve escalated technical issues.
• Experience with desktop, laptop, and mobile device support.

Responsibilities

• Provide advanced technical support for various IT hardware.
• Troubleshoot escalated hardware and software issues.
• Manage complex workstation builds and imaging.

Job description

Stefanini North America and APAC is seeking a Deskside Technician II to provide advanced, in-person IT support for desktops, laptops, and peripherals. This mid-level role involves troubleshooting complex technical issues and mentoring junior staff.

The role requires strong problem-solving skills and hands-on experience with imaging, Active Directory, and support tools. Interested candidates can apply directly or contact Micah Andres for more information.