Deskside Support Technician — Client-Facing & Travel

Artech Information System LLC; Earth City (MO); On-site; USD 28,000 - 39,000; Full time

Job summary

A leading IT staffing company is seeking a Deskside Support Representative to diagnose and remedy complex Microsoft OS issues while providing exceptional client interaction. This role requires the ability to configure and install applications and desktop equipment at various local customer sites in Earth City, Missouri. Candidates must possess a valid driver's license and reliable transportation for site visits, along with strong verbal and written communication skills. The position is for a duration of 12 months with potential extensions.

Qualifications

• Must be able to diagnose complex Microsoft OS problem tickets.
• Experience configuring and installing common applications is required.
• Valid driver's license and reliable transportation are needed.

Responsibilities

• Diagnose and remedy complex Microsoft OS problem tickets.
• Configure and install common applications.
• Install/remove desktop PCs and monitors.
• Interact positively with clients at various local sites.

Skills

Microsoft OS troubleshooting

Remote take-over skills

Good verbal communication

Good written communication

Job description

A leading IT staffing company is seeking a Deskside Support Representative to diagnose and remedy complex Microsoft OS issues while providing exceptional client interaction. This role requires the ability to configure and install applications and desktop equipment at various local customer sites in Earth City, Missouri. Candidates must possess a valid driver's license and reliable transportation for site visits, along with strong verbal and written communication skills. The position is for a duration of 12 months with potential extensions.