Desktop Support Technician - Remote & On-site

Artech Information System LLC; Linthicum (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading IT staffing company in Maryland seeks a technical support specialist for a 12-month contract with possible extension. The role involves diagnosing complex Microsoft OS issues, configuring and installing applications, and setting up desktop PCs. Candidates must have strong verbal and written communication skills and the ability to positively engage with clients. Reliable transportation is a must as travel to various client locations is expected.

Qualifications

• Ability to diagnose complex Microsoft OS issues.
• Experience in configuring and installing applications.
• Must possess a valid driver's license and reliable transportation.

Responsibilities

• Diagnose and remedy complex Microsoft OS problem tickets.
• Configure and install common applications.
• Install and remove desktop PCs and monitors.

Skills

Verbal communication

Written communication

Remote support

Job description

A leading IT staffing company in Maryland seeks a technical support specialist for a 12-month contract with possible extension. The role involves diagnosing complex Microsoft OS issues, configuring and installing applications, and setting up desktop PCs. Candidates must have strong verbal and written communication skills and the ability to positively engage with clients. Reliable transportation is a must as travel to various client locations is expected.