Deskside Support Representative

Artech Information System LLC; Earth City (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading IT staffing company is looking for a Deskside Support Representative to diagnose complex Microsoft OS issues, configure applications, and install/remove PCs. The ideal candidate will possess excellent verbal and written communication skills, alongside a valid driver's license and reliable transportation. This role is critical in providing direct support to clients and may last up to 12 months with potential for extension.

Qualifications

• Ability to diagnose and remedy complex Microsoft OS problems.
• Must have good verbal and written skills.
• Candidates should have a valid driver's license and reliable transportation.

Responsibilities

• Diagnose and remedy complex Microsoft OS problem tickets.
• Configure and install common applications.
• Install/remove PCs.

Skills

Diagnose complex Microsoft OS problems

Configure and install applications

Excellent verbal and written communication skills

Positive client interaction

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services

Location: EARTH CITY, MO-63045

Duration: 12 months with possible extension.

Job Description:

• Should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove PCs.
• Must have good verbal and written skills, as well as ability to interact positively with clients.
• Candidates should have valid driver's license and reliable transportation.